Privacy Policy – Solvaro Brand

Updated on 01-02-2025

Solvaro Brand (“we,” “our,” or “us”) is committed to protecting your privacy.
This Privacy Policy explains how your personal information is collected, used, and disclosed by Solvaro Brand.
It applies to our website and related subdomains (collectively, the “Service”).
By accessing or using our Service, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described below and in our Terms of Service.

Definitions and Key Terms

• Cookie: Small data files stored by your browser to identify you, remember preferences (like language or login), and provide analytics.

• Company: When we mention “Company,” “we,” or “us,” it refers to Solvaro Brand, responsible for your data under this Privacy Policy.

• Country: Refers to the country where Solvaro Brand operates — currently Italy.

• Customer: Any person or business using Solvaro Brand’s services or purchasing products through our Site.

• Device: Any internet-connected device (computer, phone, tablet, etc.) used to access our website.

• IP Address: A unique number assigned to each device connected to the internet, often used to determine approximate location.

• Personal Data: Information that identifies, relates to, or could reasonably be linked to an individual (such as name, email, or address).

• Service: The online store and customer support offered through www.solvarobrand.com.

• Third-Party Service: External partners such as payment gateways, logistics providers, marketing platforms, or analytics tools.

• You: Any individual accessing or using the Solvaro Brand website or services.

What Information We Collect

We collect information when you visit our website, place an order, subscribe to our newsletter, or contact customer support. This may include:

• Name and Surname

• Email address

• Phone number

• Shipping and billing addresses

• Payment details (processed securely via third-party gateways like Shopify Payments, Stripe, or PayPal)

• Non-personal information: Browser type, device data, pages visited, and general analytics.

How We Use the Information

Your information is used to:

• Process and fulfill orders efficiently

• Improve website performance and user experience

• Communicate order updates or promotional offers (with your consent)

• Enhance customer service and support

• Administer promotions, surveys, or special offers

• Personalize your shopping experience

Use of Data from Third Parties

Solvaro Brand may receive limited data from trusted partners — for example, fraud prevention providers, analytics tools, or advertising platforms.
We may also use aggregated public data from social media for marketing insights, always respecting your platform privacy settings.

Do We Share Your Information?

We only share information when necessary, and always securely, with:

• Trusted service providers who assist with payment processing, order fulfillment, hosting, analytics, and email communication.

• Business partners and affiliates helping us operate the brand across multiple regions.

• Law enforcement or authorities, if required by law or to protect our legal rights.

• In case of a merger or acquisition, data may be transferred to the new entity, with the same privacy protections maintained.

We never sell your personal data.

Email Communications

By submitting your email on our website, you agree to receive updates, promotions, or service information from Solvaro Brand.
You may unsubscribe at any time via the “Unsubscribe” link in our emails.
We strictly comply with anti-spam regulations and never send unsolicited marketing.

We may also use email addresses for remarketing campaigns on platforms like Meta or Google Ads — only for users who have consented.

Data Retention

We retain your information only as long as necessary to:

• Provide our services

• Comply with legal obligations

• Resolve disputes or enforce agreements

Once data is no longer required, it will be deleted or anonymized.

Data Security

We implement advanced security measures to protect your data:

• SSL (Secure Socket Layer) encryption for transactions

• Secure payment gateways (no credit card data is stored on our servers)

• Limited internal access to sensitive data

• Regular audits and protection protocols

While we strive for maximum security, no online system is 100% secure. You agree to use our Service at your own discretion and risk.

International Data Transfers

Your data may be processed outside your home country, including within the European Union or other jurisdictions where Solvaro Brand operates.
By using our Service, you consent to this transfer, ensuring the same level of protection is maintained through GDPR-compliant measures.

Your Rights

You have the right to:

• Access and request a copy of your personal data

• Request correction, update, or deletion of your data

• Withdraw consent for marketing communications

• Request restriction or objection to data processing

To exercise these rights, contact: privacy@solvarobrand.com.
We may verify your identity before processing requests for your protection.

Cookies and Tracking Technologies

Solvaro Brand uses cookies and similar technologies to:

• Improve website performance

• Save login and language preferences

• Provide personalized recommendations and ads

You may disable cookies via your browser settings, but some features may not function correctly.
We never place personally identifiable information in cookies.

Advertising Cookies

Certain cookies may track browsing behavior to display relevant ads (interest-based advertising).
These ensure ads are not repetitive and help measure campaign effectiveness.
You can disable this in your browser or ad-preferences settings.

Children’s Privacy

Our website is not intended for minors under 18 years old.
We do not knowingly collect personal data from children.
If you believe we have unintentionally collected such information, please contact us immediately for removal.

Third-Party Links and Services

Our website may contain links to third-party websites or applications.
Solvaro Brand is not responsible for their content, privacy practices, or data handling.
Please review the policies of any external site before sharing personal information.

Sale or Transfer of Business

In the event of a sale, merger, or transfer of Solvaro Brand or its assets, user data may be included in the transferred assets — always under equivalent privacy safeguards.

Changes to This Policy

We may update this Privacy Policy periodically.
Any modifications will be posted here with a new “Updated on” date.
Your continued use of our website signifies your acceptance of these changes.

Governing Law

This Privacy Policy is governed by the laws of Italy and the European Union (GDPR).
Any disputes arising shall be handled under the jurisdiction of Italian courts, unless otherwise required by applicable EU regulations.